Business Development & Client Servicing Executive Vacancy
Business Development & Client Servicing Executive
Location: Andheri East, Mumbai | Experience: 1-4 years | Type: Full-time Onsite
Join Umanshi Marketing, an award-winning agency known for creativity, strategy, and delivering measurable results. We’re looking for a proactive and dynamic professional who can build lasting client relationships, identify growth opportunities, and ensure campaigns are delivered with excellence. This role is perfect for someone who thrives on both business development and client servicing, balancing relationship-building with performance-driven execution.
Responsibilities:
Ensure timely delivery of projects, consistently meeting and exceeding client expectations.
Monitor and analyze campaign performance, providing actionable insights for optimization.
Stay updated on industry trends and share relevant insights with clients and internal teams.
Identify upselling and cross-selling opportunities to drive revenue growth.
Collaborate with internal teams — including creative, content, and design — to develop and execute impactful campaigns.
Ensure all client deliverables are completed to the highest standard.
Build and maintain strong client relationships to foster long-term partnerships and business growth.
Conduct regular client feedback sessions to gauge satisfaction and identify areas for improvement.
Analyze market data and customer insights to refine client servicing strategies.
Upsell and cross-sell marketing services to increase client engagement and wallet share.
Requirements:
1-4 years of relevant work experience (preferred).
Bachelor’s degree in Communications, Marketing, or a related field.
Strong understanding of social media platforms and digital marketing tools.
Excellent communication and interpersonal skills.
Results-driven and target-oriented mindset.
Proven ability to multitask and manage multiple projects simultaneously.
Strong analytical skills with the ability to interpret data for informed decision-making.
Ability to work independently and collaboratively within a team.
Solid project management skills.
Creative thinking and problem-solving abilities.
Salary: Competitive and based on experience.
If you are ready to combine strategic thinking with strong relationship management, we’d love to have you on our team at Umanshi Marketing.
Umanshi Marketing – An Award-Winning Agency
Winner of Afaqs FoxGlove Awards 2024 – Silver & Bronze in PR vertical.
Winner of The Economic Times Kaleido Awards 2024 – Gold in PR vertical.
Winner of International Brand Equity Bharat Startup Awards (in association with MSME Promotion Council, Govt. of India):
Startup Innovator for West and South India 2022 (for Fractional CMO Services)
Startup Marketing Agency of the Year 2022
Startup Mentor of the Year 2022
Winner of Digital Marketing Professional 2022 – World Marketing Congress
https://youtu.be/jNYY3JFdalo
Think you're a good fit?
Click here to email your resume to us!
Or shoot us an email at umanshi@umanshi.com
Umanshi Marketing Bolsters Portfolio with 5 New Clients Across Diverse Sectors: From Agentic AI to Craft Beverages
Umanshi Marketing, a full-service marketing and PR agency has on boarded a diverse set of new clients across its verticals — branding, digital marketing and PR. Ranging from international businesses to startups, these clients have partnered with Umanshi Marketing to solve business-critical problems including market entry, investor narrative development, category creation and digital presence.
These new accounts include:
- Build My Story (Pune): A leadership coaching and strategic storytelling firm
- Covasant Technologies (India & USA): A tech firm delivering Agentic AI-led enterprise solutions
- Jarsh Safety (Hyderabad): An IoT-enabled industrial safety gear startup
- Kling Breweries (Bangalore): A community-driven craft brewery
- Scentopia (Singapore): Asia’s first and only experiential fragrance museum launching in India as Scentzania
“We are thrilled about these wins! Almost all of these businesses are founder-led. Working with founder-led businesses needs a distinct approach. The agency not only markets their products/ services but also the founder’s vision and belief. The association does not begin with the WHAT or the WHY. It begins with helping them define the problem statement,” says Tamanna Gupta, founder, Umanshi Marketing.
With this level of involvement alongside founding teams, Umanshi is not just planning and executing marketing and PR tasks — it is helping lay the groundwork for long-term business goals. From website design and brand identity to PR, SEO, investor communication and social media, the agency increasingly operates as an outsourced marketing function. For clients, this translates into a single, aligned partner who can drive communication across channels — without the friction of managing multiple agencies.
“Launching into the Indian market, we needed a partner who could help us cut through a crowded category and express our unique blend of fragrance, wellness and personalization with clarity and emotion. Umanshi’s grasp of founder-led brands stood out. Their structured approach is helping us build visibility, spark early interest and engage the right stakeholders during our pre-launch phase. We see them playing a key role in shaping how Scentzania is perceived from day one”, says Prachi Saini, Founder and Managing Director, Scentopia Singapore.
Umanshi Marketing’s founding team boasts of seasoned professionals with both agency and corporate background. This enables them to bring best practices from the finest global brands while maintaining the creative flair to match up to the innovation-led and startup businesses.
“As Covasant scales globally with our Agentic AI-led platform, we needed a communications partner who could help us articulate our value across diverse sectors where the messaging needs to be both technical and business-focused. Umanshi stood out for their strong grasp of our industry and their ability to translate it into clear, relevant narratives for different enterprise audiences. They worked with us to shape our messaging from the ground up, support early media outreach, and lay the groundwork for stakeholder engagement across markets,” says Subhendu Pattnaik, Chief Marketing Officer, Covasant Technologies.
In its 6th year of existence, Umanshi Marketing has worked with over 70+ industries and 150+ clients. The agency continues to be a boutique setup by design to maintain a curated list of clients served by hands-on leadership.
“I wasn’t looking for just another website agency — I needed a partner who could understand nuance, bring brand depth and walk the creative journey with me. Umanshi brought all that and more. They combined strategic clarity with storytelling sensitivity, helping me craft a sharp, authentic presence that not only reflects who I am, but is already drawing in the right conversations and leads,” says Shweta Mani, Founder, Build My Story.
With this momentum, Umanshi continues to scale as a cross-sector, multi-solution partner—focused not just on what to communicate, but why it matters.
About Umanshi Marketing & Branding:
Umanshi Marketing & Branding is a full-stack agency specialising in startups and SMEs with a network across 22 cities nationally. Its comprehensive range of services includes brand positioning, brand identity design, PR, events, digital marketing, marketing strategy and more. Its mission is to empower startups, SMEs and social enterprises with insightful marketing to help them make the exponential leap from the local to the global stage. Umanshi Marketing is a winner of several prestigious awards such as the Economic Times Kaleido Awards 2024, Foxglove Awards by afaqs, International Brand Equity Bharat Startup Awards in partnership with the MSME Promotion Council in the categories of Startup Marketing Agency of the Year 2022-23, Innovative Service for the Year 2022-23, the Fractional CMO & Mentor of the Year (West India) 2022-23.
Check the coverages here -
Looking to launch, grow or reposition your brand?
