Business Development & Client Servicing Executive
Location: Andheri East, Mumbai | Experience: 1-4 years | Type: Full-time Onsite
Join Umanshi Marketing, an award-winning agency known for creativity, strategy, and delivering measurable results. We’re looking for a proactive and dynamic professional who can build lasting client relationships, identify growth opportunities, and ensure campaigns are delivered with excellence. This role is perfect for someone who thrives on both business development and client servicing, balancing relationship-building with performance-driven execution.
Responsibilities:
Ensure timely delivery of projects, consistently meeting and exceeding client expectations.
Monitor and analyze campaign performance, providing actionable insights for optimization.
Stay updated on industry trends and share relevant insights with clients and internal teams.
Identify upselling and cross-selling opportunities to drive revenue growth.
Collaborate with internal teams — including creative, content, and design — to develop and execute impactful campaigns.
Ensure all client deliverables are completed to the highest standard.
Build and maintain strong client relationships to foster long-term partnerships and business growth.
Conduct regular client feedback sessions to gauge satisfaction and identify areas for improvement.
Analyze market data and customer insights to refine client servicing strategies.
Upsell and cross-sell marketing services to increase client engagement and wallet share.
Requirements:
1-4 years of relevant work experience (preferred).
Bachelor’s degree in Communications, Marketing, or a related field.
Strong understanding of social media platforms and digital marketing tools.
Excellent communication and interpersonal skills.
Results-driven and target-oriented mindset.
Proven ability to multitask and manage multiple projects simultaneously.
Strong analytical skills with the ability to interpret data for informed decision-making.
Ability to work independently and collaboratively within a team.
Solid project management skills.
Creative thinking and problem-solving abilities.
Salary: Competitive and based on experience.
If you are ready to combine strategic thinking with strong relationship management, we’d love to have you on our team at Umanshi Marketing.
Umanshi Marketing – An Award-Winning Agency
Winner of Afaqs FoxGlove Awards 2024 – Silver & Bronze in PR vertical.
Winner of The Economic Times Kaleido Awards 2024 – Gold in PR vertical.
Winner of International Brand Equity Bharat Startup Awards (in association with MSME Promotion Council, Govt. of India):
Startup Innovator for West and South India 2022 (for Fractional CMO Services)
Startup Marketing Agency of the Year 2022
Startup Mentor of the Year 2022
Winner of Digital Marketing Professional 2022 – World Marketing Congress
Think you’re a good fit?
Click here to email your resume to us!
Or shoot us an email at umanshi@umanshi.com
